What Information Do We Collect?
We collect your email address, name, and phone or any other identifiable information that is required to complete your services and offer customer care.
When Is Information Collected?
When you fill out a survey, fill out a form, enter information on the site, or complete an order.
How Do We Use That Information?
When you enter information on our site, we use your information to: Customize the experience you have on the site or your customer service experience.
To offer excellent communication.
The process all orders and transactions.
To send emails when needed.
To live chat, email and make phone inquiries on our previous correspondence.
How Is Your Information Protected?
We do not use a vulnerability scan or PCI standards.
We never ask for credit card information.
We scan for malware.
All your information is protected by a secured network, and we only allow access to certain persons on our staff. We also keep your most sensitive information behind an SSL or Secure Socket Layer for your protection.
We use proprietary security measures any time you make a purchase, enter your information, or request information.
All transactions are handled by the gateway provider, and information is not saved in our system.
To understand your preferences.
To track ads.
You can ask your browser to warn you when cookies are being used. You can turn them off at any time, and you can go to the help menu in your browser to learn how to set up alerts or turn off cookies.
If you turn off cookies, you will not get the seamless experience we have planned. However, you can still use the site and place orders.
We do not sell or trade your PII at any time unless you have received prior notice and had the option to opt-out. This does not include our hosting partners and other business partners who help us manage the site/business. If these providers change, users will be notified.
Anything that is not identifiable may be provided to certain partners.
Third Party Linking
We do not sell or offer third party products through our site.
Google’s Advertising Standards are listed here: https://support.google.com/adwordspolicy/answer/1316548?hl=en
We also use Google AdWords.
We do the following:
Google AdWords remarketing
Google impression reports
Demographic or interest reporting
The DoubleClick platform
We and our third party vendors use technology like DART and DoubleClick to check ad impressions and offer a seamless experience to customers. You can opt out by using the Google Initiative Advertising page or opting out though your Google ad settings.
Children Online Privacy Protection Act
The COPPA puts parents in control of their child’s information when that child is under 13. However, we do not specifically market to children who are under 13.
Do Not Track Signals
We honor all Do Not Track signals and any browser that uses a DNT device to prevent detection.
Do We Allow Third Party Online Behavior Tracking?
Yes, we do.
Fair Information Practices
The Fair Information Practices Principles are used to form the structure that businesses and websites use to manage information. Because of that, we do all the following:
We notify you via email within seven days of a data breach.
We also use the Individual Redress Principle. This means that anyone who uses our site has recourse against us if data has been breached. They can request an investigation to ensure that we were in accordance with the law, and we will cooperate with any investigation because we take customer information seriously.
The Can-SPAM Act
The CAN-SPAM Act sets rules for how email addresses are used, how people can be removed from mailing lists, and what those messages can contain.
We use your email address to:
Send information and respond to your correspondence.
Market to mailing lists and follow-up with clients.
We comply with Can-SPAM by:
Not using misleading emails or subject lines.
Identify messages as ads.
Offer the physical address of our headquarters or offices.
Check third party email marketing for compliance.
Honor all unsubscribe requests.
If you ever receive an errant message, please contact us so that we can rectify the problem instantly.
We may be contacted at: