Custom CRM Application Development & Implementation Specialist
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Customer Relationship Management

Customer Relationship Management (CRM) is an approach to simplify and streamline customer interaction with your brand. Designed and customized to suit your business’s needs, CRM employs data analysis for prospects and clients to help you to cater to your target audience. If you are looking to speed up internal processes, create better customer relationships, and enhance business outcomes, building a CRM system is the way to go.

If you are in search of an experienced and affordable custom CRM software development company, look no further than OpenSource Technologies (OST). Whether you need to revamp your existing CRM system or you want a new one built from the scratch, we have got the technologies, tools, and expertise to deliver beyond your expectations.

At OST, we have vast experience with rebuilding an existing CRM software and developing a new one from scratch. Over the years, we have handled basic to advanced customer relationship management development projects. We offer one-on-one support if you are facing difficulties with implementing or choosing a CRM.

CRM Development Services We Offer

We provide an exhaustive range of customer relationship management (CRM) development services. With us, you are sure to get robust solutions that suit your needs – no matter how basic or advanced your CRM development needs are. As a leading custom CRM software development company, we have got everything you need to build a best-of-breed CRM system. Ask us more about our CRM development processes and solutions.


CRM Consultancy

We work in-depth with your team to identify a “Best fit CRM” for your business.

CRM Implementation

We offer full implementation services for both prepackaged and custom CRM.

Cross-vendor CMS Migration

Our services allow your business to rapidly and cost-effectively migrate

from one CRM to another CRM. If you have an existing CRM, we can securely move all of your data from the old to the new one.
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CRM Personalization Strategy

We strategically tailor your CRM applications to align with your business practices and goals.

Third Party Integration

Third-party integration allows your CRM algorithm to track data from your choice of third-party software 

including websites, mobile apps, accounting software  etcetera.
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Why choose us

Source Code Ownership
We have a simple policy when it comes to source code ownership - we build the product, you own it. After delivering your product, we also hand over the source code for free and with no conditions attached. You will enjoy the flexibility to continue working with us for maintenance and support or move on as you please.
No Third Parties
OST is a website development agency where there is zero dependence on third parties. We have got all the human resources and technologies required to deliver your project in-house. Having best-of-breed experts across every area of web development enables us to maintain high-quality and on-time delivery.
Local & Accountable
We build trust and ensure accountability through in-person interactions and face-to-face problem-solving. We are more than a name on your computer screen. You can meet our team of first-rate experts when you visit one of our offices. Having a physical address where you can discuss and monitor your project enables you to hold us accountable.
Transparency is one of the major principles of our culture. We do not just want to build a great product for you, we also want to earn and keep your trust. You are not left in the dark concerning any aspect of your project. We are transparent with all our processes, project status, budget, challenges, risks, and timelines. We keep you updated while on the course to meet your goals.


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How OST Can Help You

Frequently Asked Questions

Which CRM is best for my business?

The best CRM to choose for your business depends on the type of business and your needs. Before settling for a CRM, you have to analyze your business requirements to determine the must-have CRM features. Next, proceed to choose the CRM solution that best fits your goals and budget.

Can small businesses use CRM?

Yes, a CRM solution is a must-have for businesses of all sizes. As long as you’ve got a customer base to manage, you need a CRM to help you streamline the client relationship process. A good CRM will help you boost your bottom line by enhancing customer experience.

What is the cost of CRM implementation?

The cost of CRM implementation depends on company-specific factors, like the size of the project, type of service (prepackaged or custom CRM), business goals, third-party integrations, and more. Our CRM consultants can help you evaluate your business needs to offer you an accurate cost estimate of CRM implementation.

What is custom CRM?

Custom CRM is a tailor-made solution designed exclusively to suit the requirements of a specific business. It’s built from the ground up by in-house software developers or a contracted team of developers.

Is custom CRM expensive?

Yes, custom CRM is expensive. The cost can vary based on the functionality as well as the needs of your company. You can significantly reduce the cost of building a custom CRM by outsourcing to a good software development company and making sure the project is properly managed.

How to migrate to a new CRM?

Here’s how to migrate to a new CRM: get the team ready, examine the source and target CRM, do data mapping, evaluate CRM structures, build migration tool, do data backup, run a couple of tests, migrate the CRM data, clean up migrated data, and educate your employees on how to use the new CRM.

How long does it take to migrate to a CRM?

The time it takes to migrate to a CRM may vary widely depending on the size of your project, the complexity of your data, and the skill of those in charge of the migration. It may take anywhere from four weeks to 4 months. However, with experienced CRM experts and proper planning, the time can be shorter.

What is data migration in CRM?

Data migration in CRM is the process of moving data from one location to another, one format to another, or one application to another. This always happens when a business is switching from a CRM to a new one. It involves a range of processes and best practices to ensure efficient data movement with zero loss or alteration.

What does CRM integration mean?

CRM integration refers to the process of connecting a CRM solution with other systems. Creating such a connection enables you to integrate your customers’ data with third-party systems. These third-party solutions can be related or unrelated to the CRM system, but the data they process improves the CRM functions and vice versa.

Delivered Solutions